Using Uber In Mexico (How To, Cost, and Safety)


Uber is one of the most popular forms of transportation currently, with an astounding 40 million rides fulfilled per month in the U.S. alone, proving that Uber is here for the long-haul.

I’ve taken plenty of Ubers in my lifetime already, but how does Uber work in a place like Mexico? I traveled to Mexico to test it out for myself, and here is what I learned.

Using Uber in Mexico is a safe and cost effective form of transportation, averaging only MX$3.60 to MX$9.20 ($0.15 to $0.50) per kilometer traveled. This does not include the *7.9% booking fee. As well, Uber may apply an additional 1.5% government contribution fee in certain areas of Mexico such as, Baja California.

I have hailed an Uber in different parts of Mexico and I have never once experienced an issue. There are a couple things you should be aware of however; certain cities in Mexico may not allow the use of Uber. Moreover, many cities will not let you hail an Uber at the airport.

If you are in a city that does not allow you to hail an Uber upon arrival at the airport, generally, you can walk off of the airport property and request your Uber ride.

Here’s a chart showing you which popular Mexican cities allow you to hail an Uber, as well as what cities allow Uber pickup at the airport.

Mexican City:Uber In Operation:Airport Pickup:
CancunYES NO, not available at the airport.
Cabo San LucasYESNo, not available at the airport.
GuadalajaraYESYES, exit the building by national arrivals for pickup.
MazatlanYESNo, not available at the airport.
Mexico CityYESYES, exit on the arrivals level for pickup.
Puerto VallartaYESNO, not available at airport. Exit airport left, cross the bridge, driver will meet you across the street.
SOURCE

Out of all the transportation options available in Mexico, I have found Uber to be the most inexpensive and efficient form of transportation. I have never waited longer than a few minutes for my driver to arrive at my requested pickup location.

How To Use Uber In Mexico

You may be thinking that using the Uber app in Mexico would be more difficult considering the language barrier and the dissimilar currency, but this is simply not the case.

Using an Uber in Mexico is the same process as anywhere else in the world. Open the Uber app, request a ride, and wait for your driver. Although the payment will appear in pesos on your app, your bank will convert the money automatically and withdraw the correct amount from your account, for the transaction.

Here is a screenshot of my bank account for my Uber transaction which occurred in Puerto Vallarta, Mexico. You can see that it states the original origin currency amount; MX$207.98, and then provides the exchange amount in my country’s currency, equalling $9.97.

Hailing an Uber in Mexico is just as easy as anywhere else. One thing I will mention however, is that many of the people who drive for Uber in Mexico may know zero, or very little English. This shouldn’t discourage you from taking an Uber though considering all the communication such as; your location, where you are heading, and the payment itself, all occur on the Uber app.

I haven’t had any problems getting around Mexico using an Uber, and I speak minimal Spanish. My wife does speak fluent Spanish, but she likes to pretend that she doesn’t so that the driver will practice their English. I know what you’re thinking, pure evil, but really she’s just trying to help them out.

To be fair, she makes me practice my Spanish when we’re in Mexico so I don’t feel too bad.

I recommend asking your Uber driver for some tips such as good local food spots and fun things to do around the area you are visiting. Many of the Uber drivers grew up in the area where they drive, making them very knowledgeable about the city.

If you find that your driver doesn’t know English or isn’t in the mood to talk, there’s no need to keep forcing a conversation. Instead, just sit back and relax, they will more than likely turn the music up and enjoy the ride with you.

How Much Does Uber Cost In Mexico

The average price for an UberX in Mexico ranges from MX$3.60 to MX$9.20 MXN ($0.15 to $0.50) per kilometer traveled not including the flat rate booking fee, or in some cases, an additional 1.5% government contribution fee. The rate may vary daily however, considering the peso’s value is constantly fluctuating.

The cost to take an Uber in Mexico is nearly twice as cheap as taking an Uber in the U.S.

To better understand why certain areas of Mexico may charge an additional government contribution fee, you can view more info regarding tolls and surcharges on Uber.com.

To put in perspective just how cheap an Uber ride in Mexico is, I have provided a copy of my receipt for my 30 minute ride from the Puerto Vallarta Airport, to downtown Puerto Vallarta, which is about 12 miles in total.

As you can clearly see, the subtotal was only MX$190.58 (about $9.00 at the time). Throw in the additional booking and government contribution fee, for a total ride cost of MX$207.98 ($9.97), not including my MX$20.00 tip.

I don’t know about you, but $10 for a 12 mile, 30 minute Uber ride, seems like an excellent deal to me.

Taking an Uber in Mexico is the cheapest form of transportation besides walking, or taking the local city bus.

Tipping Your Uber Driver In Mexico

When it comes to tipping your Uber driver in Mexico, you may choose to do it through the Uber app, or just give the driver a tip in person. Many of the driver’s prefer you tip them with cash as apposed too on the app, however, whether you leave a tip or not is up to you, as well as how you leave the tip.

I have left a tip using both methods, the driver appears thankful regardless of how I tip them. I’d say if you have some spare pesos and the service was good, give them to your Uber driver. Otherwise, tip them using the app.

Is Using Uber In Mexico Safe

My wife and my dad enjoying the Uber ride back to the Puerto Vallarta airport.

With an estimated 75 million people using Uber every month around the world, there is no doubt that Uber has become a safe and trusted source for all our transportation needs. This is no exception in Mexico.

Uber in Mexico is considered safe overall, the rating scale holds drivers accountable to ensure quality service, otherwise they risk losing access to the Uber app. The advantages of taking an Uber in Mexico is that you are less likely to be robbed or scammed, because all of the driver’s info is in the palm of your hand.

The only thing I can say that may be cause for concern, is some taxi drivers in Mexico have a very negative outlook when it comes to Uber or any other rideshare app for that matter. Understandably, Uber is taking away a HUGE portion of cab driver’s business. Not only that, but taxi drivers have to deal with licensing fees, tax, plus other inspections and tests that Uber drivers don’t necessarily endure themselves.

Taxi drivers have been known to protest, and even attack Uber vehicles. Although, this was more common when Uber was just gaining popularity in Mexico. I have never experienced any conflict when hailing an Uber in Mexico, and I’ve hailed multiple Ubers, literally in front of taxi drivers.

Another reason I consider Uber one of the safest transportation options in Mexico is because your ride is private (not shared with others), and you can follow along with the GPS map in your Uber app, ensuring the driver is taking you directly where you need to go.

I would highly recommend using Uber in Mexico. It’s safe, convenient, and extremely inexpensive. What more could you ask for?


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AlexWhiteGomez

I'm Alex, born and raised in Boise, Idaho. I love the outdoors and traveling. My favorite Country to visit is Mexico. Recently, I realized just how much I enjoy writing and sharing my travel experiences with everyone else. My goal is to help others with their traveling questions and concerns, and ultimately encourage others to take a leap of faith and venture out into the world, it is life-changing.

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